New FAQs

How can I register, and why should I?

To get registered, please click on the Account or Log In links, top right end of each page. Once you have logged in click on “New Account” and you will be inside ”Create an account”.To complete registration to the website very few information are needed, that is: name,surname,mail address,password and password confirmation.Once the form is completed you just have to click on Forward;the info will be registered by our website and you will be redirected to your account’s control panel.
All input data will be sent to your email address.We kindly invite you to ckeck email address correctness as this will be used to sen any official communication between you ans Suomykids.com.
We kindly suggest you to apply for registration to our website because thanks to the control panel. You will be able in any time to check all your activities in our website.
You are in any case allowed to buy without applying for registration as a Guest which means you have only to fill in your invoicing and shipping details.

Can I monitor my shipment?

TAll our products are shipped with Bartolini Corriere Espresso and through its international partner DPD. Whithin one’s Account Control Panel you can easily find out your shipment trucking number, in Section “my Orders”, View “Order”.
Further the trucking number will be authonatically sent to you once the order is shipped, generally the day after its leaving from our warehouse.
By dialling the given trucking number in the relevant section of the website www.dpd.net you will beb able to see where your parcel is and if any shipping problems have might arisen.

Which are the accepted methods of payment?

We accept the following methods of payment: credit card or Paypall, Giro and bank transfer. If you urgently need to receive the goods, we recommend payment through credit card. Currently it is still not possible to pay upon goods receipt, but we do not exclude the possibility to add this further methos of payment.

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